Welcome to VICIbox Server! It is based off of OpenSuSE server, and will properly install the VICIDIAL Call Center Suite with relative ease. The current release of VICIbox server is ViciBox 8.0.1. This version includes offline as well as online installation method, full OpenSuSE server install, various SIP and Vici utilities, and other improvements. Vicidial is not a click to install software and it includes several component like single server installation, Cluster installation at Dialmyvici. DialMyVICI Navigation. DialMyVici introduces new features and Modules in Vicidial; SPAN BPO (Pvt) Ltd & Vicidial How they scale up each other.

VICIdial is an open source, Enterprise-level Contact Center solution being used by thousands of companies in over 100 countries around the world and it has no per-user license fees and is completely free for anyone to use. VICIdial allows agents to handle blended inbound and outbound calls as well as predictive and manual outbound list dialing and can also handle inbound emails and website customer chat sessions all within the same agent screen.

The panel is accessible in 16 unique dialects. You can optically discern a minute list how organizations are utilizing VICIdial daily to get business done.

We can either work on it hourly, $50 per hour if there is NO deadline or $100 if there is a deadline and will apprise you of the progress as we go. OR I can bid on the project at $1475 which will require $500 down. Hourly is not refundable if something goes horribly amiss. You will know what we know, and we will be happy to resolve any and all issues that CAN be resolved, but if we hit a brick wall, we'll hit it with together. At that point I MAY negotiate a 50% refund, but I may not, depending on how far we've gone and entirely at my discretion. If you choose the 'Bid' option and we cannot complete the task. 'No Fix, No Fee.'

We would refund the down payment less any fees charged to transfer the money (paypal, credit card, whatever). If however, we complete the installation on our server, we would expect full payment before transferring the software to your server. The definition of 'complete the installation' is: ONE logged in agent and ONE trunk dialing for that agent (1:1 dialing) minimum on a direct-to-agent campaign.

(As I said, I do not know if the underlying systems will be reliable for this software.) Fair enough? This is a very bad idea. Vicidial was never designed to work under windows. Sure all of the various components might run, but they are not likely to be able to run with the priority that they need under windows.

There is no telling what issues you might encounter. The most obvious would be dropped calls and poor audio, but there could be hundreds of other issues. You would also likely need to purchase far more powerful hardware to run it on Windows than on Linux. When we get asked what it would take to get this to work properly we generally quote a minimum of $50,000 and no guarantee that it would work when we are done. If you do manage to get this installed, do not expect to be able to get any support for this in these forums. The Vicidial Group would be able to provide you with paid support, but we make no guarantee that we would be able to fix the issues you are having.

I agree it's a bad idea, but for the eager 'Windows Addict' who wants to experiment, I'd love to experiment with it as well. Even if only to know what barrier it was that stopped us. Unfortunately, we do not have free agents willing to jump on it. However, my idle curiosity aside, if a client were willing to at least partially underwrite the endeavor, we'd be willing to take point.